LASHKIND PRIVACY POLICY
At LashKind (“We” or “Us”), We respect and protect the privacy of our guests, customers, and others who use our websites, products and services. This privacy statement provides details about how your personal information is collected and used by LashKind. Personal information is any information that identifies you or would enable someone to contact you, which may include your name, email address, phone number and other non-public information that is associated with such information. It does not include aggregate information, anonymous information or any other non-personally identifiable information.
SECTION 1 – INFORMATION COLLECTED
As part of the buying and selling process We collect the personal information you give Us such as your name, address, email address, telephone number, and credit or debit card number. When you browse our website, We also automatically receive your computer’s internet protocol (IP) address in order to provide Us with information that helps Us learn about your browser and operating system.
Navigation: Even if you do not make a purchase on our site, We have the ability to track usage of our website, including what pages are visited, what products are viewed, and the third-party sites that led you to our site. This information is not used to track information about individuals, but is used at an aggregate level to customize our site, improve the online experience, and plan advertising and promotions.
In-Store Visits: If you visit any LashKind location, you may be asked for information, such as your name, address, and e-mail address to process your purchase or services. You will be added to our database under implied consent. There is no obligation to receive e-mails and you may opt out at any time. Other information: There are times when you may provide information to Us voluntarily. This occurs when you provide feedback to Us through emails, return forms, letters, or telephone calls. We use this information to respond to your query, to keep track of customer feedback, and to improve our service to customers. LashKind will hold this information in its encrypted database indefinitely unless asked to delete this information.
SECTION 2 – CONSENT
When you provide Us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, We infer that you consent to our collecting it and using it for that specific reason only.
If We ask for your personal information for a secondary reason, like marketing, We will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after opting-in to our marketing list, you no longer wish to be contacted, you may withdraw your consent by clicking the “unsubscribe” option in the email message, informing Us at info@wearelashkind.com, or mailing Us at:
LashKind
1867 Yonge Street, Suite 600
Toronto, ON, M4S 1Y5
SECTION 3 – DISCLOSURE
Any data gathered from an in-store visit, cookies or via our mailing list sign up may be shared with Booker Software Inc. and Constant Contact, Inc., our third-party vendors. LashKind does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list. Marketing information sent by LashKind may be sent by Us as part of a cross-promotion or other collaboration with other companies or brands, but we do not disclose personal information to such companies or brands.
LashKind will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. Authorized LashKind service providers may also have access to this information in order to carry out their responsibilities. Outside of these activities, we will not disclose your personal information to any third party without your written consent unless required to do so by law.
You have the right to ask LashKind to tell you what information LashKind holds about you, and to request that we change, correct or destroy this information (unless the law requires or entitles Us to keep this information).
For any questions on this policy, please write an e-mail to info@wearelashkind.com
If you wish to see what data LashKind has for you, our guest and user, please write an e-mail to info@wearelashkind.com
If you wish to request that LashKind deletes all information about you, please write an e-mail to info@wearelashkind.com. LashKind will delete/destroy the records that LashKind holds about you, with the exception of any information that LashKind has to retain in order to satisfy legal or statutory requirements.
SECTION 4 – BOOKER
Our online booking and online gift card service is hosted by Booker Software Inc. This company provides Us with the online platform that allows Us to sell our services to you. Your data is stored through Booker’s databases and software application. They store your data on a secure server behind a firewall.
Booker Software Inc. stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service providers. LashKind does not currently retain credit card numbers internally.
SECTION 5 – SECURITY
Encryption technology is used in the booking software hosted by Booker Software Inc., in an attempt to protect you against the loss, misuse or alteration of your personal information. When you fill out any forms during checkout, a secure server encrypts your information through the use of Secure Socket Layer (SSL) technology.
To be sure you’re browsing securely during a transaction, check your web browser’s status or address bar for the closed padlock icon. This icon indicates that you are viewing a secure web page. Also, all browsers display an “s” after the “http” (https://) in the website address to indicate that you are in a secure environment.
Your credit card information is encrypted using SSL and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Booker follows all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority in your state or province of residence and you have given Us your consent to allow any minors under your care to use this site.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on this website. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products and/or to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact Us at info@wearelashkind.com or by mail at:
LashKind
1867 Yonge Street, Suite 600
Toronto, ON, M4S 1Y5